Emergency Medical Services (EMS)
Welcome to Washington
County Emergency Medical Services. Please contact our office if you have
The Emergency Medical Services
department is a system of highly trained professionals focusing on the
Pre-hospital Delivery of medicine. Our mission is to serve all of our
customers focusing on delivering high quality care to the sick and
injured. We will strive to provide competent, compassionate, and
professional serve all of our customers’ needs by continually raising
Our EMS system will strive for
excellence in prehospital medicine by constantly raising the level of
education and skill level of our providers. With this focus in mind,
advancement and the delivery of Para-medicine will significantly impact
our delivery of service. We will be integrated with other healthcare
providers and public agencies which will result in an improved community
health care system and a more appropriate use of acute healthcare
Emergency Medical Services (EMS) of the future will continue to be a
community-based healthcare service that is fully integrated with the
overall healthcare system. It will have the ability to identify and
modify illness and injury risks; provide acute illness care and follow
up; and contribute to the treatment of chronic conditions and community
About Washington County EMS
Washington County EMS is the sole
provider of Paramedic pre-hospital services to the entire population of
Washington County. Our coverage area is approximately 332 sq land miles
with large bodies of water surrounding the county and one lake. Call
volume average approximately 3,000+ EMS calls and 1,200 Medical
Transport calls a year. Washington County EMS also has a Command &
Support unit that responds to assist with large scale incidents, in and
around neighboring districts for support functions. This is a Support
Unit that has communication and full rehabilitation capabilities
including HVAC and refrigerator/freezer units.
Medic units are staffed with personnel that respond to emergencies to
assess and treat patients and also transfer patients to other tertiary
Washington County also has a State Medical Assistant Team (SMAT-III)
that also responds to disasters and provides treatment, de-con, triage
and medical support.
Washington County also provides a Non-emergency Medical Transport
service that provides transportation of its county residents for
out-patient procedures, physician follow-ups, and doctor’s appointments.
Call for appointments and scheduling at 252-793-7636 Monday through
Friday, 8:00am to 5:00pm.
Washington County EMS currently employs approximately 28 full-time EMS
personnel and 4 full-time Medical Transport personnel. We also have a
part-time pool of 24 EMS personnel that provide coverage for sickness,
time off requests and other openings in our schedule.
Most EMS personnel work a fixed 24-hour schedule. Crews respond to many
calls during their shifts. It is not unusual for crews to work the
entire shift without the convenience of a normal meal time or personal
breaks. On an average day, Washington County EMS answers an average of 9
calls a day with as many as 15-20 calls a day.
Washington County 911 Center;
Washington County Central Communications 9-1-1 is the first point of
contact for most citizens requesting emergency medical assistance. The
PSAP partnership between Washington County and its townships of
Plymouth, Roper and Creswell answers 9-1-1 calls from citizens located
inside Washington County and in the remaining portion of the county.
Ambulance billing is a very
specialized business which requires a great deal of time and effort to
process appropriately. Colleton Software based out of Erwin, NC, is such
a company that works solely with ambulance bills which Washington County
EMS contracts with to process all its ambulance claims; all payments go
directly to Washington County accounts on a daily basis. This service
provides you with dedicated staff to handle your healthcare claims
needs, allowing Washington County EMS to continue to work hard to
provide you with the best medical care possible.
For any questions about our billing process or bills please contact
Colleton software at 844-479-3227
EMS Employment FAQs
To be considered for employment with
Washington County Emergency Medical Services, you must meet the
What do I need to do to get a job with the
Washington County Emergency Medical Services?
- High school graduate or GED
- Must not have committed or been
convicted of a felony or serious misdemeanor
- Able to meet the physically
demanding requirements of the job
- Be a United States citizen
- Have or be able to obtain a valid
North Carolina driver's license
- Be at least 18 years old
- Be a North Carolina certified
Emergency Medical Technician or a nationally registered Emergency
Submit a completed application. Visit the Washington County
Government website@ www.washconc.org
Is there an age requirement?
- Pre-employment Testing (Written Test)
- Background Investigation
- Complete a formal interview process
(no particular order)
Yes, all applicants must be at least
18 yrs. old.
Do I have to become EMT (Emergency Medical
Technician) certified to work for Washington County Emergency Services?
Yes, Washington County Emergency
Services employs all EMS levels but EMT-Basic certification is the
minimum qualification for employment. In addition to the EMT
certification, all employees must have a valid operator’s license and be
How do I become certified as an EMT
(Emergency Medical Technician)?
The EMT-Basic course is offered by
most community colleges. For more information contact your local
What does the EMT (Emergency Medical
Technician) course include?
This course is designed to train
individuals to become emergency medical personnel. The student is
exposed to emergency patient care through both classroom training and
hands-on application. Topics include patient assessment, basic life
support techniques (including airway management and CPR), oxygen
therapy, treatment of shock, treatment of fractures, management of
various medical emergencies and emergency childbirth. Upon successful
completion of this course, the student will be eligible to take the
North Carolina OEMS Basic
Emergency Medical Technician certification
For more information regarding the
North Carolina EMT requirements, visit: www.ncems.org
Do I have to live in Washington County?
Please visit the
Human Resources Department page.
When will the next Washington County EMS interviews be held?
Future interview dates have not been set at this time. Applications are
taken on a year-round basis and are held for a year.
How long does new employee orientation last?
The new employee orientation is currently a 4 to 6 week period. During
this time, all employees undergo training in topics like equipment
orientation, navigation, scene operations, infectious diseases, driving
and much more.